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Promises to Our Customers
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Integrity, Innovation and Experience, unwavering commitment to service, and uncompromising values are the underlying values of Broomhall Brothers. As a result, we promise our customers that:
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Our employees will be well trained in the knowledge and skills of our trades
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Our employees will provide friendly and prompt service
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Our paperwork will be accurate and thorough so that customer and employee alike have a clear understanding of their content
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We will say what we are going to do, and we will do what we say
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We will investigate, assess and recommend the optimal solution to customer problems
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We will maintain an image of professionalism at all times
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Promises to Ourselves
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In order to keep our promises to the customer AND to provide a great place to work, we will make the following promises to each other:
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We will tell the truth to each other, no matter what the issue
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The leadership of the firm will answer questions and provide information about the state of the business
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We will act with integrity with each other, so that we can trust each other without question
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We will treat each other with respect, accepting each other’s right to have an opinion and working through problems to solution
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The leadership of the firm will model these promises and help others keep these promises at all times
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We will help each other be successful and we will help the company be successful
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Further Questions
Questions about our promises or about any other issues may be addressed to:
Broomhall Brothers, Inc. Mechanical Contractors, 1919 West 12th Place, Denver, CO 80204 or broomhall@broomhallbrothers.com.
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